Sitcomasia provides customer care solutions for smartphones manufacturers, consumers electronics manufacturers, computer hardware and insurance providers.
OUR COMPETENCIES
MOBILE PHONE REPAIR
We have built up an enviable reputation over the last 9 years as the only successful independent Mobile Phone Repair Company for several well known brands.
We have repair capability starting from Level 0 to Level 3.
Several well known brands that have become our partners are Apple, BlackBerry, Lenovo, Motorola, Microsoft, Nokia, Samsung, Infinix & Itel.
BACK-END REPAIR
Sitcomasia has the experience in building up a back-end repair with cleanroom & full ESD concept.
We measure the productivity through Dashboard Monitoring System to ensure maximal output.
Consumer Electronic & Home Appliances Repair
Our team of experienced and qualified professionals provide excellent cost effective services on maintenance and repair (SMR) services. Several well-known brands rely on us for providing repair and maintenance of electronic products like television, microwave, washing machine, refrigerators and AC.
The concept for this are Carry-In service and In-Home Service to ensure the best experience for customers.
Walk-in RMA Swap Center
At the moment, Sitcomasia is trusted by 2 HDD manufacturers to manage swap center.
Scope of Work is not limit to unit replacement and VMI execution on customer unit but also inventory tracking & control that includes RMA process.