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“To be most prominent and organized provider of after market service in the region”
© Sitcomasia Group
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WELCOME TO SITCOMASIA GROUP

Sitcomasia was established in year 2009 and is currently based in Jakarta, Indonesia. Our team leverages the best of Engineers, IT, Telecommunication and Media industry.

OUR EXPERTISES

We understand the way we manage After Market Service, would improve customer satisfaction & service delivery processes.

OUR PRODUCTS

MitraCare, is Authorised Multibrand Service Center for product of Apple, Lenovo, Moto, Western Digital & Seagate. We are existing in 7 Service Centers in 7 cities in Indonesia.

mitraCare Air Conditioner (MAC) is providing service and maintenance for Air Conditioner. We repair and maintenance all type of conditioner for Corporate Solution, B2G, B2B & B2C.

mitraCareStore is one of online store that you can trust. We provide continuity best service when you buy, and when you need us for service. You can visit mitracarestore.com or tokopedia.com/mitracare.

OUR BRAND PARTNERS

These well known Brands trust Sitcomasia Group as their partners to deliver unremarkable after sales service to their customers. So make sure your brand is on the list!

Apple Authorized Service Provider by mitraCare & Vietcomindo
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Epson Authorized Service Center by Vietcomindo & Primasiana

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Zebra Authorized Service Center by Vietcomindo

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Lenovo Authorized Mobile Service Center by mitraCare

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Motorola Authorized Service Center by mitraCare

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Nokia Authorized Service Center by Vietfirst

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Samsung Customer Service by Sitcomtara & Primasiana Phils & Sitcomasia Vina

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Seagate Exclusive Swap Center by Sitcomasia & Primasiana Phils

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Western Digital RMA Swap Center by mitraCare, Primasiana Phils & Primasiana Inc.

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Zebra Authorized Service Center by Vietcomindo

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Authorized Service Center Mitsubishi Electric (Cooling)

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OUR NETWORKS

4

countrIES

44

CITIES

52

SERVICE CENTERS

Indonesia – Singapore – Philippine – Vietnam

EVERYTHING ON SYSTEM!

We know IT is the key in industry 4.0

We know running the operational with high standard,  coordination with partners and giving the best service to customers simultaneously are not piece of cake. We measure the productivity through Dashboard Monitoring System to ensure maximal output. Not only DMS, currently we are using system in almost division to make paperless and easy to track.

OUR VISION

“To be most prominent and organized provider of after market service in the region”

It’s an honor, Sitcomasia Group has been appointed to become the most prominent and organized provider of after market service in the region.