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Sitcomasia is an Independent After Market Sales Company that has network in Indonesia, Singapore, Philippines, Vietnam & Cambodia.
Sitcomasia was established in year 2009 and is currently based in Jakarta, Indonesia. We provide customer care solutions for smartphones manufacturers, consumers electronics manufacturers, computer hardware and insurance providers.
At Sitcomasia, we understand that the way we manage After Market Service, would improve customer care & service delivery processes. Sitcomasia is trying to provide the best Customer Experience by fixing the devices faster, getting them back into the customers hands sooner and streamlining the service every step of the way for greater efficiency.
Customers are our #1 priority
It is our mission to serve our customers and partners in a professional and responsive manner, and all of our employees are empowered to do so
OUR MISSION
To increase profitability by adopting lean & efficient management system
To serve our customers and partners in a professional and responsive manner, and all of our employees are empowered
Benefit to stakeholder (shareholder, employee, partner supplier & government)
core values
Here are our values to run great operational and services. We believe these values are keeping us on track.
INTEGRITY
We mean a personal inner sense of wholeness, deriving from honesty and rightness of character
OWNERSHIP & COMMITMENT
We mean a sense of belonging and a high commitment in order to deliver what’s best for customer and company
TEAMWORK & COLLABORATION
We build a positive attitude & work closely together as one global team to meet the needs of our customers & to help the company win
EXCELLENCE STRIVING
We relentlessly pursue excellence in everything we do, every decision we made, we do it every day
